Return and Refund Policy

Return and Refund Policy

Every Smart Shed building is built to order and delivered to your site, so we can't take buildings back the way a store takes back a purchase. What we can do is stand behind every building we sell. If something isn't right, we'll work with you to fix it.

If there's a problem with your building

Please contact us within 14 days of delivery if you notice damage, a defect in materials or workmanship, or anything that doesn't match your order. Send us a description and a few photos if you can. We'll review it and let you know how we'll fix it, which may mean a repair on site, replacement parts, or another solution that works for you.

Returns

Because each building is made for a specific order and delivered to a specific site, we don't accept returns as a standard practice. In rare cases, such as a building that can't be repaired to match what you ordered, we'll look at a return, replacement, or refund case by case. Our goal is to make it right for you.

Order changes and cancellations

If you need to change or cancel your order before your building goes into production, contact us as soon as possible and we'll go over your options. Once construction has started, we may not be able to cancel the order, but we'll still do our best to help.

Refunds

If we approve a refund, we'll send it to your original payment method. It usually arrives within 5 to 10 business days of approval, depending on your bank or card provider.

Contact us

Smart Shed

1470 Wildcat Bridge Rd, Royston, GA 30662

(706) 405-4637